Welcome to Module 7!

SFIA-Based Role Design using the Behavior Framework equips HR professionals and organizational leaders with the tools to design roles that are clear, scalable, and strategically aligned. This course explores how the Skills Framework for the Information Age (SFIA) integrates technical skills with behavioral attributes to create precise, flexible role definitions.

Course Objectives and Content Overview

Organizations often struggle with vague role descriptions that hinder clarity and accountability. Traditional competency-based HR models emphasize what employees can do but overlook how they perform. The SFIA framework bridges this gap by embedding behavioral factors—such as communication, leadership, and collaboration—into technical skill definitions. This integration creates a holistic, evidence-based approach to role design, ensuring that jobs are strategically aligned, behaviorally effective, and adaptable to change. By operationalizing behaviors into measurable outcomes, SFIA transforms job analysis and design into a dynamic process that supports organizational growth, employee engagement, and long-term resilience.

Course Content

Participants will learn to operationalize behaviors, embed competencies into job design, and align roles with organizational strategy, ensuring workforce structures are both effective and adaptable in dynamic environments. This course introduces a structure approach to role design leveraging the SFIA framework, perfect for HR professionals and managers responsible for workforce planning.

Specifically, the module aims to enable participants to:

• Apply SFIA’s behavioral framework to role design by defining responsibilities, attributes, and observable behaviors across seven levels of responsibility.  • Develop behavior-infused job descriptions that integrate technical duties with measurable behavioral expectations, supporting fair performance management and career development.  • Align job design with organizational strategy and culture through continuous evaluation, competency modeling, and integration of SFIA skills, ensuring roles remain relevant and future-ready.

Curriculum

6 Chapters · 8 Lessons

  1. 1

    Introduction to SFIA-Based Role Design

    1. (Included in full purchase)

      Introducing the Behavioural Framework to Enhance Role Design and HR Management

  2. 2

    SFIA’s Levels, Attributes & Behaviours

    1. (Included in full purchase)

      Frameworks and Taxonomies of Professional skills

  3. 3

    The Job Analysis and Design Framework

    1. (Included in full purchase)

      Basics of Job Analysis and Design

  4. 4

    SFIA-Based Role Design

    1. (Included in full purchase)

      Job Design using the SFIA Framework

  5. 5

    Case Examples

    1. (Included in full purchase)

      Example 1: Financial Services

    2. (Included in full purchase)

      Example 2: Organisational Development

  6. 6

    End of Module

    1. (Included in full purchase)

      Module Review

    2. (Included in full purchase)

      Module Quiz

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