Welcome to Module 2!

This practical and application-focused course explores the SFIA Behavioural Framework and how professional capability is expressed through observable workplace behaviours. Designed for learners, managers, and workforce planners, the module explains how attributes such as autonomy, influence, and complexity translate into measurable outcomes across the seven levels of responsibility. Through the modules, participants learn how to convert abstract competencies into clear behavioural expectations that support performance, progression, and organisational development.

Course Objectives and Content Overview

This course introduces learners to the SFIA Behavioural Framework, a globally recognised model for defining and operationalising skills in digital and technology-driven environments. Participants will explore how SFIA integrates attributes such as autonomy, influence, complexity, business skills, and knowledge into observable, measurable behaviours that drive performance. Through structured modules, the course covers the framework’s architecture, the role of behavioural factors, and practical mapping techniques that translate abstract competencies into actionable outcomes.   Learners will engage with case examples, templates, and scenario-based exercises to understand how behaviors underpin role clarity, career progression, and organisational transformation. The course module is intended to equip participants with a structure to profile roles, assess performance, and embed behavioural outcomes into workforce development strategies. By developing the process of mapping SFIA attributes into observable actions, learners will gain tools to assess, manage, and measure talent, evaluate competencies, and align individual growth with organisational goals.  

Course Content

The module aims to bridge the theory of the SFIA framework and practice: transforming abstract skill definitions into practical, coachable behaviours that support inclusive growth and sustainable performance. It empowers learners to apply SFIA not only as a technical framework but as a strategic instrument for leadership, collaboration, and workforce development in complex, evolving environments.  

Specifically, the module aims to enable participants to:

  - Understand how SFIA’s behavioural factors complement technical skills in defining professional capability   - Apply a structured mapping process to convert SFIA attributes into actionable workplace behaviours   - Embed behavioural outcomes into development plans, evaluation criteria, and role expectations to drive performance and career progression.

Course Outline

5 Chapters · 11 Lessons

  1. 1

    A Summary of SFIA

    1. (Included in full purchase)

      SFIA Module 1 Summary

  2. 2

    The SFIA Behaviour Framework

    1. (Included in full purchase)

      Dimensions of SFIA's Behaviour Framework

    2. (Included in full purchase)

      Behavioural Factors of SFIA

    3. (Included in full purchase)

      Behavioural Framework Examples

  3. 3

    SFIA Behavioural Mapping

    1. (Included in full purchase)

      Generic Attributes and Behavioural factors of SFIA

    2. (Included in full purchase)

      Behavioural Mapping Case Example

  4. 4

    Applying SFIA Behavioural Mapping

    1. (Included in full purchase)

      Interactive Application Quiz

    2. (Included in full purchase)

      Quiz

    3. (Included in full purchase)

      Interactive Application Quiz (Answer)

  5. 5

    End of Module

    1. (Included in full purchase)

      Module Overview

    2. (Included in full purchase)

      (Optional) Post-Training Module Survey

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